Data deletion
You can ask us to delete your Aivisas account and the personal data stored with it, including your profile, uploaded documents such as passport copies, and your application history. This also applies if you signed in with Google or Facebook.
How to request deletion
- Open our contact form and choose to send us a message.
- Write "Data deletion request" in the message and give the email address of the account you want deleted, so we can find it.
- We will confirm that the request comes from the account owner, then delete the account and its data and let you know when it is done.
What is deleted
Your profile details, uploaded documents, saved application information and sign-in credentials are removed from our systems. Records that we are required to keep by law, or that an embassy or consulate has already received as part of a submitted application, may be kept as the rules that apply to them require, and are not shared for any other purpose.
Coming soon
We are adding a way to delete your data yourself from your dashboard. Until then, please use the steps above.
See also our Privacy Policy.